Returns & Exchanges

14-day return policy- We want you to be completely satisfied

Damaged Items

· Contact us within 48 hours of delivery

· Email: returns@hypepups.com with photos

· Free replacement shipping

Size Exchanges

Requirements

· 14 days from delivery

· Items in original condition

· No washing above 86°F

· Customer pays return shipping

What We Offer

· Store credit for returns

· Size exchanges available

· We cover replacement shipping

· Full refunds for our errors only

Simple Return Process

1

Email us with photos

Send photos and order number to returns@hypepups.com

2

Receive return address

We'll send you return instructions and shipping address

3

Ship with tracking

Package items securely and ship with tracking number

4

Get store credit in 3-5 days

Receive store credit or exchange once we process your return

Questions?

Our 24/7 support team is here to help at support@hypepups.com

Contact Support