Shipping Information
Everything you need to know about our shipping policies, delivery times, and tracking your order.
Domestic Shipping
International Shipping
Processing Times
Shipping FAQ
Domestic Shipping
We offer several shipping options to meet your needs. All orders are shipped from our warehouse in Los Angeles, California.
Shipping Method
Estimated Delivery
Cost
Standard Shipping
5-7 business days
$5.99 (Free on orders over $100)
Expedited Shipping
2-3 business days
$12.99
Overnight Shipping
Next business day
$24.99
We primarily ship via FedEx, UPS, and USPS. The carrier will be selected based on your location and chosen shipping method to ensure the most efficient delivery.
Once your order ships, you'll receive a confirmation email with your tracking number. You can also track your order at any time through your account or our tracking page.
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International Shipping
We currently ship to over 40 countries worldwide, including Canada, the UK, Australia, Japan, and most European countries. If your country isn't listed during checkout, please contact us to inquire about shipping options.
International shipping rates vary by destination, weight, and shipping method. Exact rates will be calculated at checkout.
Region
Standard (7-14 days)
Express (3-5 days)
Canada
$14.99
$29.99
UK & Europe
$19.99
$39.99
Australia & New Zealand
$24.99
$49.99
Asia
$22.99
$44.99
Rest of World
$29.99
$59.99
International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These fees are not included in the purchase price or shipping cost and will be collected by the delivery carrier or customs office.
Order Processing
Most orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 3 business days.
Pre-order and custom items have longer processing times, typically 2-3 weeks. The estimated shipping date will be clearly indicated on the product page for these items.
You'll receive an order confirmation email immediately after placing your order. Once your order ships, you'll receive a shipping confirmation email with tracking information.
Shipping FAQ
Address changes can only be accommodated if the order hasn't been processed yet. Please contact customer service immediately if you need to change your shipping address.
For most domestic deliveries, the carrier will leave the package if it's safe to do so or make multiple delivery attempts. You may also be able to arrange pickup or delivery to a local pickup point through the carrier's website using your tracking number.
Yes, we offer express international shipping to most countries. This option will be available at checkout if it's supported for your destination.
International orders are tracked the same way as domestic orders. You'll receive a tracking number via email once your order ships, which you can use on our tracking page or the carrier's website.
If your package is lost, damaged, or hasn't arrived within the expected timeframe, please contact our customer service team with your order number and tracking information. We'll work with the carrier to resolve the issue promptly.
Yes, we ship to PO boxes and APO/FPO addresses using USPS. Please note that delivery to these addresses may take longer than standard residential deliveries.
Our customer service team is here to assist you with any questions or concerns about returns and exchanges.
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