Shipping & Delivery

We process orders within 1-5 business days. Processing includes review, packing, and sending out the order. Processing time should be added to the total delivery time.

We all know that due to COVID-19 there are possibilities of shipping delays. Everyone at all ends are working hard to ensure that your package is delivered as quickly and as safely as possible.

✓ WORLDWIDE TRACKED SHIPPING

Free standard shipping for orders over $50 USD
Standard shipping for orders under $50 USD

Country

Shipping Fee

Estimated Shipping Times (COVID-19)


United States

$6.95

2-5 weeks


Canada

$6.95

2-6 weeks


United Kingdom

$6.95

2-4 weeks


European Countries

$6.95

2-5 weeks


Australia & New Zealand

$6.95

2-6 weeks


South America

$7.95

2-6 weeks


Asia & Africa

$7.95

3-8 weeks


Please note that these are estimated shipping times with consideration of delays caused by COVID-19.



✓ TRACKING NUMBER

  • We provide a tracking number with every order
  • Please wait up to 2 business days after processing for tracking info to update
  • You can track your shipment here: TRACK ORDER

Our packages are insured by the shipping carrier for 90 days. Therefore, if it has gone 12 weeks since your order has been shipped and you have still not received your package, please contact us immediately so that we can issue a refund or reship your order. If the package has exceeded the estimated shipping times in the table above, please contact us so that we can get an update from the shipping carrier. If 90 days have not yet passed, please note that we cannot refund your order or cancel the shipment. 


Depending on availability, it may happen that your multi-item orders are dispatched in separate packages. We will provide the appropriate tracking numbers for each parcel shipped in this event.


Hype Pups is not responsible for import taxes, duties, and other customs related fees that your country may charge upon arrival.


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