We do not accept returns for any size related issues. The buyer must follow our measuring guidelines and sizing charts for each product. Please do not guess sizes. You are liable for return shipping costs if you have chosen the incorrect size and want to exchange. (update: due to COVID-19, no exchanges can be made at this time.) If you have any questions please email us at firstname.lastname@example.org
- Buyer did not choose the right size. It is the buyers responsibility to use our Size Chart tool before placing an order.
- Buyer no longer wants the items. The buyer must make sure that they want to buy these items before submitting an order.
- Package is experiencing shipping delays. Refer to our shipping policy for more information.
Rules & Procedures
- Anything purchased at a discounted price or with a promo code is a finale sale and is not eligible for a return.
- For size exchanges please include the specifications before submitting your request.
- Items can be returned for store credit only, issued in the form of a gift certificate sent via email.
- Tracking code for your returned package must be provided.
- All return requests must be received within 3 days of the date you received your order.
- Returned items must remain un-washed, un-worn and all tags must still be attached.
- Shipping is non-refundable.
- Please allow 5-7 business days to process your return once it is received at our warehouse.